privacy practices

HIPAA Notice

Practices and Standards

Effective Date: July 21, 2026

Benefits Connects respects the privacy and confidentiality of your personal and health information. This notice explains how information you provide to us may be used, disclosed, and protected.

Information We May Collect

When assisting you with health insurance, Medicare, dental, vision, or other insurance products, we may collect personal and health-related information, including your name, address, telephone number, email address, date of birth, Social Security or Medicare information, health coverage, prescriptions, doctors, medical needs, and financial or household information needed to determine eligibility or complete an insurance application.

How We May Use or Share Your Information

We may use or disclose your information to help you compare insurance plans and coverage options; prepare, submit, and service insurance applications; communicate with insurance carriers, government marketplaces, and authorized service providers; assist with enrollment, eligibility, billing, claims, or customer service questions; and comply with applicable legal and regulatory requirements.

We do not sell your protected health information. We only disclose information as permitted by law, as authorized by you, or as necessary to provide the services you requested.

Protecting Your Information

Benefits Connects uses reasonable administrative, physical, and technical safeguards to protect personal and health information from unauthorized access, use, or disclosure. Access is limited to individuals and service providers who need the information to assist you.

Please do not submit sensitive health information, Social Security numbers, Medicare numbers, or financial information through ordinary email or a general website contact form. Contact us to request a secure method for providing sensitive information.

Your Rights

Depending on the laws that apply to your information, you may have the right to request access to information maintained about you, request corrections to inaccurate or incomplete information, request restrictions on certain uses or disclosures, request confidential communications, ask for information about certain disclosures, and receive a copy of this notice.

Some requests may be subject to legal limitations or may need to be directed to the insurance carrier, health plan, or government marketplace that maintains the official record.

Questions or Complaints

If you have questions about this notice or believe your information has been handled improperly, please contact:

970-800-2261

[email protected]

Testimonials

John Doe

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